Electronic File Transfer

Email us at: prepress@pointofpurchasestore.com or use our FTP site: ftp.impakinc.com (Please contact your account manager for username and password). Use Fetch, RBrowser Lite, or Transmit if you are a Mac user. When using electronic transfer services, remember to call or email your sales contact and notify them that artwork has been sent. All art must go through the customer services department before prepress can work on it.

Artwork

All files should be created to a scale of the final size desired, if not the final desired size. Sometimes a file is too large to work with, so scaling is important when creating them. Vector art is always best when possible. We Accept files in Illustrator, Quark, PhotoShop & Freehand. Many clients are submitting print ready tiffs and or PDF's. This is the most problem free way to submit files if we will not be making any changes. You must be certain to make sure to embed your hi res links when saving as pdf's. Quark in particular is finicky when exporting pdf's.

File resolution should generally be 300dpi, no less than 150dpi at full size. If an excessively large file is too big to work with, please give us a call and we will be more than happy to help answer any questions concerning sizes and an acceptable dpi that will ensure the utmost in print quality.

When submitting vector files, please submit one with any fonts active, so that any type changes can easily be made. Then a second file with all the fonts outlined. This only takes mere seconds to do and can save headaches and valuable production time for everyone down the road. Fonts are probably the single biggest problem to hold up jobs from meeting deadlines and production schedules. It is also best to compress the fonts folder whenever submitting files. Experience has shown uncompressed fonts error out about 70% of the time when up or downloaded, and can hold up production.

Any colors that are critical should be noted with your sales person, csr, an email, or via a text document saved with the actual job, along with any other production concerns there may be. Any custom cutting paths should be closed path Illustrator files. Opened path and even some compound paths have to be recreated to work properly. Most paths created in Photoshop have to be recreated in Illustrator to work properly. Any “fpo's” that need to be swapped out should also be made noted.

Please include hard copy for reference. If files are sent to our ftp site, please also include a PDF for reference